Frequently Asked Questions
Here are some frequently asked questions.
How do I install the web version?
Section titled “How do I install the web version?”You can install the web version by clicking on the install button in the title bar. After that you can use this app offline.
Butterfly does not load on Brave
Section titled “Butterfly does not load on Brave”Brave Users who have set the ‘Block Fingerprinting’ Shield setting to Aggressive, need to change it to ‘Standard’ or just plain ‘Block Fingerprinting’. Click on the shield icon in the address bar to change the setting. Try updating your browser to the latest version.
Mobile
Section titled “Mobile”S-Pen won’t be recognized
Section titled “S-Pen won’t be recognized”I’m using the input provided by the flutter framework. This is the issue to track it: flutter/flutter#42846.
Butterfly is slow
Section titled “Butterfly is slow”Butterfly is optimized every update, but sometimes the problem could be from your device.
- First, turn off your device’s power saver mode.
- Then, set your screen refresh rate to its highest available (if supported by your device)
This allows Butterfly to refresh faster and feel more responsive.
If these steps dont help, please dont hesitate to complain in Discord, Matrix, or in Github.
Butterfly restarts in the background
Section titled “Butterfly restarts in the background”Disable battery optimization for Butterfly.
Battery optimizations prevent apps from running normally in the background to save power.
Samsung, among other brands, usually put heavy battery restrictions on apps that crash frequently or overheat the device.
If you dont know how to disable battery optimization for Butterfly, this website may help: Dont kill my app!
iOS support
Section titled “iOS support”Butterfly is available on iOS as preview. Click here to download it. See here why it’s not available on the App Store.
Desktop
Section titled “Desktop”Stylus input are not recognized
Section titled “Stylus input are not recognized”I’m using the input provided by the flutter framework. There are already issues to track it: Windows: flutter/flutter#65248 and flutter/flutter#102836. Linux: flutter/flutter#63209
These issues are a bit older. The web version should work fine for now.